Buffbunny Collection logo
Buffbunny Collection logo

All articles

Returns and Exchanges

What is your return policy?

We’re so sorry if our pieces did not work out for you! We want you to love our products and to love yourself when you wear them. We are happy to offer returns or exchanges on clothing and accessories within 30 days from the date of your purchase if t

Do you allow international returns and exchanges?

We allow international returns, but not exchanges. Currently, we don't have prepaid international return labels. You can return the items with whatever shipping provider you prefer to use. We recommend you send your package via a trackable method, so

Do you provide free returns?

Currently we do not offer free return shipping labels. The cost of the prepaid return label is based on the weight and size of the package. Domestic returns must go through our returns portal to create an RMA form and be processed correctly. You can

What is an RMA form?

An RMA form is the Return Authorization form that is automatically created in our system when a return label is generated. This helps us process your return or exchange in the most efficient way possible! Please keep in mind, all domestic returns mus

Why was my return or exchange denied?

• Signs of washing or excessive wrinkling. • Item(s) smelling of smoke, perfume, deodorant, etc. • Excessive animal/human hair, fuzz, lint, etc. • Signs of wear (makeup, stains, smell, etc.). • Returned without original packaging, tags or removable b

Why wasn't my shipping fee refunded?

Shipping fees are nonrefundable at this time.

I sent my return. Now what?

We process returns and exchanges as we receive them in our warehouse. Please make sure to return the item with its original packaging, tags, and removable bra pads. Returns and exchanges may take up to 10 business days to be processed after they are

Where is my refund?

Once your refund has been issued, please allow 1-5 business days for the funds to return to your account. If you do not see the refund within this timeframe, contact your bank or card issuer. If it has been more than 5 business days, please contact u