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Buffbunny Collection

<p>Currently we do not offer free return shipping labels. The cost of the prepaid return label is based on the weight and size of the package. Domestic returns <strong id="isPasted">must&#xA0;</strong>go through our returns portal to create an RMA form and be processed correctly. You can find our returns portal <a href="https://returns.buffbunny.com/#/" rel="noopener noreferrer" target="_blank">here</a>!</p>

Currently we do not offer free return shipping labels. The cost of the prepaid return label is based on the weight and size of the package. Domestic returns must go through our returns portal to create an RMA form and be processed correctly. You can

Do you provide free returns?

Returns and Exchanges

I entered the wrong address. Can I change it?

I ordered the wrong item, size, or duplicates. Can I alter my order?

Can I combine my orders or get refunded shipping for multiple orders?

I forgot to use my code! Can you adjust my order?

I haven't received my package.

My item came damaged or defective and I can't use it.

I received an incorrect item. Can you help me?

Manage my Order

What is your return policy?

Do you allow international returns and exchanges?

What is an RMA form?

Why was my return or exchange denied?

Why wasn't my shipping fee refunded?

I sent my return. Now what?

Where is my refund?

How long until I get my order?

What is Route Package Protection?

Do I have to purchase Route Package Protection on my order?

What can be done about customs and duty fees?

My order was returned to sender, what do I do?

Canada Post Strike

Shipping and Delivery

Custom Fabrics

Size Chart

Multiple items I have in the same size measure or fit differently!

Fabrics and Fit

Do points expire?

How do I redeem Legacy points?

When I reach a new tier, how long does it last?

I don't see my points!

It's my birthday but I'm not seeing my points?

Can I send this program to friends and family?

What are the different tier levels?

I need more info on the rewards program!

Legacy List Rewards

Where is Buffbunny based?

When are you going to restock?

What payment methods do you offer?

General Information

Do you provide free returns?Updated a year ago