Do you allow international returns and exchanges?Updated a year ago

We allow international returns, but not exchanges. Currently, we don't have prepaid international return labels. You can return the items with whatever shipping provider you prefer to use. We recommend you send your package via a trackable method, so there is no issue with items being lost in transit. 

Please send your package to: 

ShipBob, Inc. [ATTN: Returns]

2828 Trade Center Drive,

Suite 100, Doors JP 1-7

Carrollton, Texas 75007

US

Currently, we do not offer exchanges on international orders and any shipping costs are the responsibility of the purchaser.