Processing time:. Our processing time is 1-2 business days from the day you purchased. Additional processing time may be required during peak seasons and launch periods. You will receive a confirmation email when your order is shipped. Shipping Time
Route is premium package protection for your Buffbunny Collection order. By selecting Route Protect at checkout, your order will be protected from loss, damage, or theft. In the unfortunate case that your order never arrives or is broken upon arrival
Route is a completely optional addition to your order! You do not have to purchase Route Package Protection with any order placed on our website. Please keep in mind, if you opt out of this insurance, Buffbunny Collection is not liable any for unfort
Buffbunny Collection does not impose customs and duty fees. Your country of residence imposes these fees for ordering items outside of your country. Unfortunately, import duties, taxes, and charges are not included in the item price or shipping cost.
Orders that are shipped back to us after failed delivery attempts are “Returned to Sender.” Return to Sender can happen for a variety of reasons. However, the mail delivery service is the one who classifies what they deem as undeliverable. As a court
During the Canada Post strike, we will attempt to defer shipping to an alternative carrier to ensure timely deliveries. Once you receive your shipping confirmation email, please see your tracking link for details about your shipping information. This
For those of you who are seeing your orders are stuck in the “label created” or “awaiting carrier pickup” stage and are not moving: we sincerely apologize for the delay. After investigating further, we’ve determined that some customer orders have bee