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Buffbunny Collection

Processing time:&#xA0;Our processing time is 1-2 business days from the day you purchased. Additional processing time may be required during peak seasons and launch periods. You will receive a confirmation email when your order is shipped.&#xA0;Shipping Time (Domestic):$8.50 Standard: 3-5 days$25 Express: 1-3 daysItems are shipped through multiple possible carriers, chosen by optimizing your delivery experience based off your location and the weight of your items.&#xA0;All domestic orders over $125 are eligible for free shipping.&#xA0;* During Black Friday- Domestic orders over $175 USD are eligible for free shipping. *&#xA0;Shipping Time (International):&#xA0;Shipping rates vary by location and package weight:&#xA0;Standard Shipping: 3-14 days<ul><li>Includes DHL Global Mail, UPS MI, UPS, DHL Express, FedEx, USPS</li></ul>&#xA0;Expedited Shipping: 1-6 days<ul><li>Includes UPS, DHL Express, and FedEx</li></ul>

Processing time:. Our processing time is 1-2 business days from the day you purchased. Additional processing time may be required during peak seasons and launch periods. You will receive a confirmation email when your order is shipped. Shipping Time

How long until I get my order?

Shipping and Delivery

I entered the wrong address. Can I change it?

I ordered the wrong item, size, or duplicates. Can I alter my order?

Can I combine my orders or get refunded shipping for multiple orders?

I forgot to use my code! Can you adjust my order?

I haven't received my package.

My item came damaged or defective and I can't use it.

I received an incorrect item. Can you help me?

Manage my Order

What is your return policy?

Do you allow international returns and exchanges?

Do you provide free returns?

What is an RMA form?

Why was my return or exchange denied?

Why wasn't my shipping fee refunded?

I sent my return. Now what?

Where is my refund?

Returns and Exchanges

What is Route Package Protection?

Do I have to purchase Route Package Protection on my order?

What can be done about customs and duty fees?

My order was returned to sender, what do I do?

Custom Fabrics

Size Chart

Multiple items I have in the same size measure or fit differently!

Fabrics and Fit

Do points expire?

How do I redeem Legacy points?

When I reach a new tier, how long does it last?

I don't see my points!

It's my birthday but I'm not seeing my points?

Can I send this program to friends and family?

What are the different tier levels?

I need more info on the rewards program!

Legacy List Rewards

Where is Buffbunny based?

When are you going to restock?

What payment methods do you offer?

General Information

How long until I get my order?Updated a year ago