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Buffbunny Collection

<p>Buffbunny Collection is based out of the United States, specifically Texas. Orders considered &quot;domestic orders&quot; are those being shipped within the US only, while orders being shipped to any other countries are considered &quot;international&quot;. All international orders should be placed through our main website, buffbunny.com. While we do also have an alternative Canadian website and warehouse (buffbunny.ca), orders placed on this site only ship within Canada. Please note that we do not impose any import or duty fees, but your country of residence may do so.</p>

Buffbunny Collection is based out of the United States, specifically Texas. Orders considered "domestic orders" are those being shipped within the US only, while orders being shipped to any other countries are considered "international". All internat

Where is Buffbunny based?

General Information

I entered the wrong address. Can I change it?

I ordered the wrong item, size, or duplicates. Can I alter my order?

Can I combine my orders or get refunded shipping for multiple orders?

I forgot to use my code! Can you adjust my order?

I haven't received my package.

My item came damaged or defective and I can't use it.

I received an incorrect item. Can you help me?

Manage my Order

What is your return policy?

Do you allow international returns and exchanges?

Do you provide free returns?

What is an RMA form?

Why was my return or exchange denied?

Why wasn't my shipping fee refunded?

I sent my return. Now what?

Where is my refund?

Returns and Exchanges

How long until I get my order?

What can be done about customs and duty fees?

My order was returned to sender, what do I do?

Package Protection: Lost in Transit or Damaged in Transit

Shipping and Delivery

Custom Fabrics

Size Chart

Multiple items I have in the same size measure or fit differently!

Fabrics and Fit

Do points expire?

How do I redeem Legacy points?

When I reach a new tier, how long does it last?

I don't see my points!

It's my birthday but I'm not seeing my points?

Can I send this program to friends and family?

What are the different tier levels?

I need more info on the rewards program!

Legacy List Rewards

When are you going to restock?

What payment methods do you offer?

Where is Buffbunny based?Updated 2 years ago